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Betano » Responsible Gaming
Safer-Gambling-Tools

Responsible Gaming at Betano

Betano provides an enjoyable, secure, responsible online gambling experience. We recognize that gambling can become problematic so we offer tools, guidelines and support services to help users stay in control. This page outlines our responsible gaming philosophy, available support and advice on identifying and dealing with problem gambling.

What Is Responsible Gaming?

Responsible gaming at Betano Online means maintaining control over gambling, understanding the risks, knowing your limits and seeking help if needed. At Betano it means transparency, tools to set limits, access to support and preventing underage gambling.

Tools for Safer Gambling

  • Account Overview – Full visibility into gambling behavior to assess patterns and make informed decisions.
  • My Transactions – Tracks net spend over time to highlight trends and promote self-awareness.
  • Setting Limits – Net Deposit Limits Set daily, weekly or monthly deposit limits that take withdrawals into account. Lower instantly, increases take 24 hours.
  • Gaming Time Reminders – Get reminders on how long you’ve been playing with options to adjust, view activity or exit.
  • Product-Specific Restrictions – Request access restrictions for certain products if spending too much time/money. Contact support to apply.
  • Temporary Breaks: Time Out – Take a break from gambling for 24 hours to 6 weeks. Access blocked, no marketing, irreversible once initiated.
  • Self-Exclusion – Block access for 6 months to 5 years. Total restriction, no marketing, cannot deposit or play. Reopening requires phone request and 24 hour delay. Security measures prevent excluded users from reopening accounts.
  • Account Closure – Contact us to close your account immediately. Data retained for 5 years due to regulations.

How to Get Help

Contact GamCare, BeGambleAware, Gambling Therapy, National Gambling Helpline or Gordon Moody Association for professional support.

Tips for Responsible Gambling

Set budget and limits, take breaks, avoid gambling when emotional or under influence, don’t use it as income source, keep track of time and money spent, use Betano tools to manage activity.

Promoting Safer Gambling

Continuous staff training on responsible gambling, regular updates to player protection systems and collaborations with regulators and auditors to make Betano a safe, trustworthy environment where gambling is entertainment, not a financial or emotional solution.